The following statement explains VMS Event & Conference Logistics Pty Ltd (VMS) policy relating to the collection, storage and use of personal information through our website. The purpose of this policy is to assure anyone who does business with VMS that we will deal with information privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles.

Compliance with privacy legislation

VMS takes seriously the obligation to safeguard personal information regarding their customers/contacts. If you have any questions or concerns relating to this site or our policy, please contact the VMS privacy officer by completing the “contact” form on the homepage.

Collection of personal information

Personal information is generally defined as information that can identify a person. The type of personal information that VMS collects from its customers/contacts will depend upon what dealings they have with VMS.

Use and disclosure of personal information

VMS operates businesses which handle personal information. In general, our policy is only to use or disclose personal information for the purpose which is either specified or reasonably apparent at the time when the information was collected. VMS may also use or disclose the information collected for any other related purpose for which a customer would reasonably expect to be used.

VMS may use your personal information to, without limitation:

• administer and improve this website;
• personalise the website for you;
• enable your access to and use of the website services;
• send you quotes; and
• send you marketing communications.

We will only disclose your personal information when:

• it is reasonably necessary for one of the purposes described above;
• having regard to the nature of the information or the circumstances of collection, we believe you would expect us to use the information or make the disclosure;
• we are required or authorised by law or court or tribunal to do so; and/or
• you have provided your consent.

Sharing information with other organisations

VMS does not sell, rent or share personal information contained in its database. The only circumstances in which external organisations may be given access to customer/contact information are when contractors and service providers are assisting VMS in the operation of its business. VMS requires these organisations to maintain your privacy in accordance with this privacy policy.

Marketing

VMS may send advertising mail to its customers where the advertising mail is related to the purpose for which the personal information was collected.

If the customer no longer wishes to receive promotional information from VMS the customer should advise VMS privacy officer at the contacts listed below or select “Opt-out” on the mailings within 30 days.

Cookies

A cookie is a small data file that may be placed on the computer of a web user (usually in the browser software folder) the first time a computer visits a web site which operates cookies. Cookies are necessary to facilitate on-line transactions and ensure security. If customers do not wish to receive any cookies they should set their browser to refuse cookies. VMS does not use cookies to keep personal profiles of its customers.

Security of personal information

VMS will take reasonable steps to protect personal information that it collects and ensure that the information is accurate and current. The personnel of VMS is required to maintain the confidentiality of any personal information held.

Other Websites

Our website may contain links to other websites.

VMS is not responsible for the privacy policies or practices of any third party.

Cross-border Data Transfers

Information that VMS collects may be stored and processed in and transferred between any of the countries in which VMS operates to enable the use of the information in accordance with this privacy policy.

Before disclosing the personal information to the overseas recipient we will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles.

Access to and change of personal information

Customers are welcome to request a copy or change personal information VMS may hold about them, by contacting the VMS privacy officer at the contacts listed below. VMS may require personal identification.

Notification of changes

VMS reserves the right to change its privacy policy at any time and will notify any changes by posting an updated version of the policy on this site.

Privacy officer

Correspondence or communication may be had with the privacy officer by completing the “contact” form on the homepage.